INDIVIDUALS & PROFESSIONALS

— MARY ELLEN

Lucia Thomas has been my accountant for nearly twenty years. Why so long?
Because I finally found the intelligent, helpful, calm, good-humoured person to mastermind my taxes I'd been hoping to meet since I started working! You couldn't PAY me to go anywhere else.

As a former professional actor and now as a psychotherapist, I'm predictably admin/math-challenged, but I can always count on Lucia for consummate effectiveness and professionalism in the tax milieu. Thanks to her wonderful guidance and support, my personal end of the tax prep process is simple and straightforward every year. I can't sing her praises loudly enough! I'm just hoping she never retires!

WHAT OUR CLIENTS SAY  —

— Alex Poch Goldin

I am so fortunate that Lucia Thomas has been coordinating my taxes and offering me sound tax advice for almost ten years now.

She is professional, patient and has great communication skills.I could not be more pleased with working with Lucia and the excellent team at Ross Professional Corporation.

WHAT OUR CLIENTS SAY  —

— LINDA

I have a problem doing income tax. My previous accountant left me feeling stupid and embattled.  I hated filing income tax so much that I just didn't do it - for years. I was terrified of what would happen when I finally surrendered. Ross Professional (Lucia Thomas) was a revelation. The staff get the job done - efficiently, without a lot of calls, and without judgement. They know the latest about income tax. They understands complex financial arrangements. They are there to help.

I am now an up to date tax filer, happy to leave my tax work in  the good hands of Ross Professional.

WHAT OUR CLIENTS SAY  —

— Carolynne Simons

I got recommended to Kelly back in 2016 when my business was starting to become more than I could handle. A few years later she connected me with my bookkeeper, navigated me down the road to incorporating, and my personal and corporate taxes have never been late!

Her fees are fair, and I can't put a price tag on the stress that I am relieved of. I try my best to get everything to her in advance, so I can focus on what my business demands of me during busy times. I consider her an advisor, not just an accountant.

WHAT OUR CLIENTS SAY  —

— JETTE HELM

My husband had dealt with Kelly Ross for many years and always spoke very highly of her and her associates.

I met Kelly for the first time early this year at a personally difficult time, and was welcomed in a friendly and professional manner. She immediately was able to identify and provide the support I needed. I am so thankful to Kelly for her knowledge, understanding and support and look forward with certainty that these qualities will be there for me in the future.

WHAT OUR CLIENTS SAY  —

— B.A.K.

Because of the loss of my husband, I was thrust, very late in life, into the world of the Canada Revenue Agency. Income tax returns/forms were so foreign to me I did not even know what questions to ask. Kelly Ross naturally understood and started a meaningful, non-technical conversation that allowed me to be aware of the details needed and requirements. She understood my new position in life, was a wonderful listener and offered valuable support. With the whirlwind of activities that were surrounding me at the time I called her, she showed patience and extreme consideration. Return calls were received in a timely manner, the paper workload was completed quickly and efficiently with a friendly, knowledgeable, personal approach. This was the support I needed during an extremely stressful time.
 
A new tax year is on the horizon and now I no longer need to live in fear and trepidation. Thank you, for being so accommodating and dependable. Looking forward to another comfortable tax year with you.

WHAT OUR CLIENTS SAY  —

I have had the absolute pleasure to work alongside Kelly Ross and her team for the last 4 years. I have personally referred many of my bookkeeping clients directly to her and in turn, partnered together to provide topnotch advisory services for numerous business owners. The message I hear back from clients is always the same - Kelly is the most likeable, approachable, and professional accountant they have worked with yet. I will and look forward to continue referring any of my clients in need of an accountant to Kelly and her team at Ross Professional Corporation. 

WHAT OUR CLIENTS SAY  —

— Jessie Manuel